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About Us

About Us

Must House is more than a leading retailer of home decor and gifts. At Must House, our unique products create the backdrop for memorable life events, like a family dinner, a child's first birthday, a 20th wedding anniversary, or just a cozy evening indoors. We work with a group of designers and manufacturers to create the best collection we can offer to our valued customers.

 NO MIDDLEMAN, BEST PRICES

No physical stores. No middlemen. Without the middleman we connect you directly with designers, makers. We're just a dedicated team bringing a new way to buy furniture and home decor.  Cutting out the costs so you can get beautifully made pieces at best price.

WE'RE IMMERSED IN THE COMMUNITIES WHERE WE LIVE AND WORK.

We believe in providing customers with everything they need to create inspirational living spaces, but we also believe in living inspirational lives. We honor this commitment through long-standing partnerships with local and national suppliers.  Our headquarters is located in the UK.   At all levels of the organization, team members use their talents to help create engaging backdrops for customers' everyday lives, whether it's through merchandising, marketing, planning, accounting, and much more. Everyone plays an important role—even our interns!

DELIVERY

Our products are made to order, so it can take a little longer to arrive than a 'high street' buy. It's a trade-off - but we believe the quality of the design, the beautiful build and the unbeatable price are worth the wait.

REAL TIME TRACKING

We work with market leader couriers so that you can keep an eye on your order every step of the way - while it's being made, and while it's being shipped. And if anything changes, we'll be in touch.

FUSS-FREE RETURNS

We're sure you will love it, but if not, you can return it to us within seven days of delivery for a refund. Simply contact us with a brief explanation, and we'll arrange for it to be collected by our delivery partners. You should read our terms and conditions for more information on returns & refunds.